Screen Annotations — CON-105 Help & Support
Screen ID: CON-105
Flow: Profile → Help & Support
Previous: CON-100 Profile Main
Next: N/A (terminal screen)
Header: White header with back button and "Help & Support" title.
Search: Full-width search input with magnifying glass icon and placeholder "Search help articles...". Searches through FAQ content and help documentation.
Quick Actions: 3-column grid of action cards: "Track Order" (package emoji), "Report Issue" (warning emoji), "Request Refund" (money emoji). Each card has a circular icon container and label text. Tapping navigates to the relevant flow.
FAQ Section: Four expandable FAQ items displayed as list rows with right chevron. Questions: "How do I track my order?", "What is your refund policy?", "How do delivery slots work?", "How do substitutions work?". Tapping expands the answer (not shown in wireframe).
Contact Us: Three contact methods displayed as tappable list items:
• Phone: 0800 123 456 (toll-free)
• Email: support@freshfoodmarket.co.za
• WhatsApp: +27 60 123 4567
Each is wrapped in an <a> tag for native linking (tel:, mailto:, WhatsApp deep link).
Operating Hours: Centered text at the bottom: "Operating hours: Mon–Sun 7AM–9PM". Muted text style.
No Bottom Navigation: Sub-screen of Profile, so bottom nav is hidden.