Reports
NM
Nomsa M.
Store Manager
Sales Orders Revenue

Orders Report

Total Orders
312
+9% ↑
Completed
298
95.5% rate
Cancelled
8
2.6% rate
Avg Items/Order
5.2
+0.3 ↑
Orders by Hour Peak hours highlighted
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
Order Status Distribution
312
Total
Delivered
298 (95.5%)
In Progress
6 (1.9%)
Pending
0 (0%)
Cancelled
8 (2.6%)
Fulfillment Performance
Metric This Week Last Week Change
Avg Picking Time 18 min 22 min -18% ↑
Avg Delivery Time 32 min 35 min -9% ↑
On-Time Delivery Rate 94.2% 91.8% +2.4% ↑
Substitution Rate 8.3% 10.1% -1.8% ↑
Customer Rating 4.6 / 5.0 4.5 / 5.0 +0.1 ↑
Return/Refund Rate 1.2% 1.5% -0.3% ↑

ADM-013 — Orders Report

KPIs: 4 cards: Total Orders (312), Completed (298 with 95.5% rate), Cancelled (8 with 2.6% rate), Avg Items/Order (5.2).
Orders by Hour: Bar chart showing hourly order distribution. Peak hours (9-12, 16-17) highlighted in lime (#C9F06B).
Status Distribution: Donut chart with center total. Legend shows delivered, in-progress, pending, cancelled with counts and percentages.
Fulfillment: Performance metrics comparing this week vs last week. Green arrows for improvements (lower times = better).
Date Shortcuts: TODAY, YESTERDAY, LAST WEEK, THIS WEEK, LAST MONTH, THIS MONTH, THIS YEAR.