OPS-D-007 | Arrival Confirmation - Fresh Food Market Operations

8:57

✅ Customer has been notified of your arrival

Sarah Johnson

📍 123 Main Road, Sandton, 2196

📞 +27 ** *** **89

Delivery Instructions

Ring doorbell. Dog is friendly.

Can't find address?

Deliver Order Contact Customer

Screen Annotations — OPS-D-007 Arrival Confirmation

Screen ID: OPS-D-007
Flow: Delivery Flow → Arrival
Previous: OPS-D-006 Navigation
Next: OPS-D-008 Delivery Confirmation

Auto-Notification: When the driver taps "I've Arrived," the system automatically sends a push notification and SMS to the customer. The green banner confirms this has been sent.

Delivery Instructions: Shown prominently in amber/warning style to ensure the driver reads them. Includes gate codes, doorbell instructions, dog warnings, etc.

Privacy: Customer's phone number is partially masked. Calling is done through the app's VoIP system to protect both driver and customer phone numbers.

Can't Find Address: Links to the issue reporting screen (OPS-D-013). Triggers a notification to support and the customer for assistance.

Actions: Primary "Deliver Order" button in lime to proceed to delivery confirmation. Secondary "Contact Customer" button for situations where the driver needs to reach the customer before delivering.