OPS-D-017 | My Ratings - Fresh Food Market Operations

9:15

⭐

4.9

142 deliveries

Rating Breakdown

5 ★

128

4 ★

10

3 ★

3

2 ★

1

1 ★

0

Recent Feedback

Super fast delivery! Driver was very friendly and careful with the groceries.

11 Feb 2026

Great service, arrived earlier than expected. Thank you!

11 Feb 2026

Very professional. Found the apartment complex easily despite the tricky directions.

11 Feb 2026

Tips to Improve Your Rating

💬

Communicate proactively

Let customers know when you're on your way and if there are any delays.

🧊

Handle with care

Keep frozen items separate and carry bags upright to prevent spills.

😊

Be friendly and professional

A smile and a greeting go a long way. Customers appreciate courtesy.

📍

Follow delivery instructions

Always read and follow the customer's delivery notes carefully.

Screen Annotations — OPS-D-017 My Ratings

Screen ID: OPS-D-017
Flow: Driver Ratings (Should Have)
Previous: OPS-D-001 Dashboard
Next: OPS-D-001 Dashboard

Overall Score: Large star emoji and 4.9 rating displayed prominently with total delivery count. This is the driver's most important metric for accessing premium delivery slots.

Rating Breakdown: Horizontal bar chart showing distribution across 5 stars to 1 star. Bars are proportional to the count. Helps the driver understand their rating distribution at a glance.

Recent Feedback: Three most recent customer comments with star rating and date. Positive feedback reinforces good behavior. Negative feedback (not shown in this wireframe) would help identify improvement areas.

Improvement Tips: Curated list of actionable suggestions with icons. These are generic tips that apply to all drivers. In production, these could be personalized based on common feedback themes.

Bottom Navigation: Profile tab is active. This screen is accessible from the Profile tab in the bottom navigation bar.